Talk to us
Chat, text, email or call. It's free, you're anonymous and you decide what you want to share.
- Free
- Anonymous
- We don't pass it on
Chat with us
Chat is the most common way to talk to us. You write with a trained support person – a human, not a bot.
Every day 18–22
All the ways to reach us
Chat?
Write with one of our support staff in real time. You don't have to give your name.
Every day 18:00–22:00
Start the chatMore ways to reach us
Opening hours
- Chat
- Every day 18:00–22:00
- Text
- Mon–Fri 15:00–21:00
- Phone
- Mon–Fri 15:00–21:00
- Reply within two working days
What you tell us stays with us. Only if your life or someone else's is in danger do we contact others – and we tell you first.
How it works
You reach out
Write or call when it suits you. You don't have to give your name or explain everything at once.
A support person replies
Everyone who replies is trained and supervised. Sometimes you'll wait a moment – we answer as soon as we can.
You talk at your pace
You decide what to talk about. You can stop whenever you like and come back another day.
Frequently asked questions
Browse safely
The “Leave site” button at the bottom right takes you straight to a neutral page. You can also press Esc twice. Consider a private window if you share a computer or phone.
How to browse safely